Customer Service FAQ

You will find the following information here:

How do I contact Customer Service?

Phone: +44 (1480) 443160 option: 2
Fax: 01480 443227
Email: support.uk@videojet.com
8:30AM to 5:00PM Monday – Friday

How do I locate/contact a sales person or Distributor in my area?

You locate/contact a Videojet sales person or Distributor in your area using the Sales and Distributor Locator.

What is Videojet’s correspondence address?

Videojet Technologies Limited
4&5 Ermine Centre
Lancaster Way
Huntingdon
Cambridgeshire PE29 6XX

How do I request copy of my Invoice / Credit memo?

Please email: support.uk@videojet.com or call: +44 (1480) 443160 option 2

How do I process a return?

Please email: support.uk@videojet.com or call: +44 (1480) 443160 option 2

How do I order Inks, consumables or Parts?

Please email: support.uk@videojet.com with a detailed description of your order and a representative will get back to you.

How do I order equipment?

Contact Us

For Sales Enquiries please call us free on: +44 1480 443205

For the main switchboard please call:
+44 (1480) 443160

Press 1 for Equipment Sales
Press 2 for Service, Support, Parts & Consumables
For other departments please use the auto attendant